X-Tackle Frequently Asked Questions

1. Why Buy From a Listed Retailer? You can Save the Shipping and Handling costs. This cost can average $0.75 per bait or More. On 10, $5.00 Crankbaits shipping is $0.77 per Bait. A local retailer will be able to offer colors suggestions for the local Lakes. By Supporting our retailers you are supporting us.

2. Do you Sell Retail ? Yes we do. To Order call Toll Free 1-866-662-0150

3. Do you have a Retail Catalog?  No we don’t have a retail catalog

4. Can I buy on the Web?  We don’t offer a shopping cart, you can call toll free to place an order.

5. What if a retailer listed does not have what I’m looking for ? You can bring a order form into a listed retailer and They can order it for you.

6. What if there is no retailers in my area listed? You can call and Ask or drop us an email asking, if there is a store in your area that carries our products, Not all Retail stores are listed. If there is not a store in you area, you can order by phone or tell your local tackle shop about us.

7. Do you offer a Discount for Large retail Volumes? Sorry no we can not, We offer products over the web as a services to our Vendors and Fisherman for hard to find products. We are primarily a Distributor and can not under sell our retailers.

8. If we don’t have what your looking for from one of the Lines we carry ? Drop us an email if enough people ask for a product we will stock it.

9. Return / Exchange Policy : We will accept returns / exchanges based on defective product or product that was shipped incorrectly only. All shipping related claims must be made within 48 hours of receipt of product. All Returns must be approved and a Return Authorization Number (RMA) must be assigned to any returned product.  Any returns without Authorization will be shipped back at the Shippers expense. Product must be in undamaged and unopened packaging.